Question 1

How fast do you respond to new project inquiries?

Accepted Answer

We respond to every inquiry within 24 hours (usually much faster during business hours). Our founders or tech leads personally review your message and provide direct technical feedback, initial scope estimates, and recommendations on how best to proceed.

Question 2

Do you work with clients outside the US and UK?

Accepted Answer

Yes, absolutely. Over the past 5+ years we have delivered projects for businesses in the US, UK, UAE, Australia, Israel, Canada, and Pakistan. Our remote-first workflow accommodates flexible meeting times across North American, European, and Middle Eastern time zones.

Question 3

Do you require an upfront deposit to start work?

Accepted Answer

For custom design and development projects, we typically work with a 50% initial milestone deposit upon project kickoff, with the balance due upon full staging approval and deployment. For ongoing retainer or maintenance plans, billing is handled monthly with no long-term lock-in.

Question 4

What should I prepare before reaching out?

Accepted Answer

You don't need a formal brief! Just tell us about your goals, current pain points, and any reference sites you like. If you already have Figma designs, brand guidelines, or technical requirements, feel free to mention them so we can review them right away.

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Frequently Asked Questions